Privacy Policy
At IslandSmiles, your privacy is important to us. As a reputed dental clinic in Mernda, we are committed to protecting the confidentiality of your personal information and ensuring your experience with us is safe and secure. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our clinic or use our website.
1. Information We Collect
We may collect personal information that helps us provide you with quality dental care and services, including:
- Name, contact details, and address
- Medical and dental history relevant to your treatment
- Payment and billing details
- Information submitted through forms on our website (appointment requests, enquiries, etc.)
2. How We Use Your Information
Your information is used solely for the purposes of:
- Providing safe and effective dental care
- Scheduling and confirming appointments
- Processing payments and insurance claims
- Responding to your queries and requests
- Improving our services and communication
3. Information Sharing
IslandSmiles does not sell, trade, or rent your personal information to third parties. We may share necessary details only with:
- Dental professionals within our practice who are directly involved in your treatment
- Insurance providers or health funds for claims processing
- Third-party service providers who assist with clinic operations (e.g., secure payment processing), under strict confidentiality agreements
4. Website & Online Privacy
When you use our website, we may collect non-personal information such as browser type, device details, and site usage patterns. This helps us improve website performance and enhance your online experience. Cookies may be used to provide a smoother browsing experience.
5. Data Security
We take all reasonable steps to ensure your personal information is secure. Our clinic uses secure systems, encrypted records, and strict access controls to protect your data from unauthorised use, loss, or disclosure.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request corrections if your details are inaccurate or incomplete
- Withdraw consent for certain uses of your information (where applicable)
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technological, or business requirements. Updates will be posted on this page, and the revised date will be noted at the top.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
IslandSmiles – Trusted Dental Clinic in Merritt Island
📍 1127 N Courtenay Pkwy, Merritt Island, FL 32953, USA
📞 +1 (321) 452-4988
